Delete from inside the app

1. Open the app and sign in.
2. Go to the More tab.
3. Tap Delete account at the bottom.
4. Enter your password, tap Delete my account permanently, and confirm.

Deletion is immediate and permanent.

Can't open the app? Request deletion by email

Email info@connectifyapp.org with the subject “Maskan account deletion request” and the phone number you registered with. We may ask you to confirm you own the account, and we complete requests within 30 days.

What is deleted

• Your sign-in account (phone number and password).
• Your name and phone number in the residents list and the neighbors list.
• Your registered notification devices.

What is kept

• The building's financial records (payments, dues, expenses) and announcements — a shared ledger for all residents of the building. After deletion they no longer contain your name or phone number; an admin's name on a cancelled payment or expense is replaced with “Former admin”.
• If you are the building's admin and active residents remain, the admin role must first be transferred to another resident (contact us). If no active residents remain, the building is closed and its data is retained, not deleted.